Privacy Policy

Purpose

During your visit to the website www.orgservice.ge, you are obliged to read our Privacy Policy. It is possible to make changes and additions to this Privacy Policy, so orgservice.ge, we urge you to periodically verify the Privacy Policy.

A user who voluntarily provides personal information to orgservice.ge automatically authorizes orgservice.ge to use the user's personal data for storage and processing purposes.

This Privacy Policy defines the procedure, goals, terms of use and storage of personal data of orgservice.ge users. In accordance with the Law of Georgia on „Personal Data Protection “, the purpose of the orgservice.ge is to protect the personal data of the user.

This document (Privacy Policy) is an integral part of the Terms and Conditions for Use of the orgservice.ge's website, which is a mutually binding document.

Definition of Terms

The terms used in this document have the following meanings:

• orgservice.ge (hereinafter "we", "our", "website") - company "orgservice" Ltd registered in accordance with the legislation of Georgia, identification code: 212693851, Legal address: Kutaisi, Chavchavadze Ave. 51/2a
• Personal data - any information related to an identified or identifiable natural person.
• Data processing - Any operation performed on data using automated, semi-automated or non-automated means.
• Data subject - (hereinafter the user) - any natural person about whom the data is processed.
• Consent of the user - Expressed consent regarding the user's familiarization with this document and the processing of his/her personal data.
• Third party - any natural or legal person, public institution.

CONSENT

Use of the orgservice.ge website is considered as the user's consent to the privacy policy.  Accordingly, the user of orgservice.ge grants the right to process, store and use the personal information provided by the him/her.

This information will be used by the orgservice.ge in accordance with the applicable legislation for the purposes of providing services.

Basics of Data Processing

orgservice.ge process the user's personal data if:

• There is user consent.
• Data processing is required for the orgservice.ge to perform its duties under the legislation.
• Data processing is necessary to provide services to the user.

Purpose of processing user’s personal data

• Improvement of the service quality provided by Orgservice.ge;
• Proper fulfilment of legal obligations of Orgservice.ge;
• Elimination of claims made by the user;
• Monitoring of activities made by the user on the website;
• Notifying users of updated data on orgservice.ge;
• Effective communication with customers;
• feedback by the user;
• Marketing and other activities;
• Providing information on the purchases made by the customer;
• Obtaining information from an authorized third party about payments made by user
• Prevention of unlawful use of the orgservice.ge system;
• Prevention of crime provided for by the Criminal Code of Georgia;
• Delivering information to relevant and competent state bodies;
• Protection of legitimate interests;
• Other legitimate goals granted to orgservice.ge by the Law of Georgia on Personal Data Protection.

USER RIGHTS

Users have the right to request from Orgservice.ge the following information about data processing:

• What kind of user data is processed by Orgservice.ge;
• Purpose of data processing;
• Legal basis for data processing;
• in which way the data was collected;
• To whom the data about the user was issued, the basis and purpose of the data issuance;

Upon request of the user, orgservice.ge is obliged to correct, update, add, block, delete or destroy data if they are incomplete, inaccurate, not up-to-date or if their collection and processing has been carried out in violation of the requirements of the law.

The user may apply to the State Inspector's Service or a court in case of violation of the rights provided for by the Law of Georgia on Personal Data Protection.

The user have the right to refuse the consent given by him/her to orgservice.ge at any time and request the termination of the data processing and/or the destruction of the processed data.

Obligation of the user

The customer is obliged to provide the Orgservice.ge with complete and correct information about him/her for the purpose of receiving the further service. This obligation also applies to changes in the information made by the user at a later stage. 

CALL monitoring

For the purpose of improving the quality of Orgservice.ge's services, problem elimination, feedback and security, incoming and outgoing calls are recorded, stored and processed.

TERMS OF USE OF orgservice.ge WEBSITE

By using the Orgservice.ge website user gives consent his/her personal date and Cookies to be stored and processed by Orgservice.ge.

The user is obliged to provide the Orgservice.ge with full and correct information, in case of change, update the information provided by him/her.

MINORS

Orgservice.ge lacks the ability to verify accuracy and authenticity of the data provided by the user, including the user’s age.  If it becomes known that the person providing the information is not an adult, Orgservice.ge may not take into account the information provided by the minor. If you become aware that the person registered on Orgservice.ge is not an adult and does not have the consent of the legal representative regarding the use of the website, please inform us about it.

Who we share user data with

Personal data is shared with the partner courier service providers, which ensure the delivery of the products purchased to the customer at the address indicated by the customer. he following information about the customer will be transferred to the courier service partner companies: order details, name, surname address and contact number. The information provided to the partner courier companies will be used only for the purpose of delivering the purchased products.

The sharing of the user's personal data may be necessary in the cases provided for by the current legislation of Georgia, for the purpose of crime detection, investigation or crime prevention.

Based on the interests of the customer, in order to improve the quality of advertising materials, services, products, services and services of interest to the consumer, Orgservice.ge may use personal information, in particular, by name and e-mail address/phone number.

Orgservice.ge is authorized to share personal information with any third party in the cases provided for by the current legislation of Georgia.

Log Files and COOKIES

Orgservice.ge uses the standard procedure of log files. Like other websites, Orgservice.ge uses cookies. Log files and cookies are used to ensure that the website stores information about user behavior and improve the quality of the service. The following information is generated and collected through them:

• IP Address
• Device Type
• Browser
• Time, date and duration of website visit
• From which platform the user was redirected to the orgservice.ge website
• Information about the user actions taken on ge website - what products the user searched for and visited.

This information does not identify a specific user and represents analytical data.

The purpose of processing such information is:

• Analyze trends
• ge to manage the website
• Produce statistics
• Track the actions of users to create experience on the website
• To develop and implement effective marketing activities
• To give advice and recommendations

When start using the website, the user has the option to accept cookies. If the user does not press the corresponding button and continues to use the Website despite the notification, such action will be considered as consent by the user.

User can manage Cookie settings through the browser settings.

COMPILING DATA

orgservice.ge receives information from the following sources:

• When a user fills out the website registration form
• When communication is done by phone or e-mail
• When a user uses website and chat of orgservice.ge

What kind of data is processed

When registering on the website, the user indicates the following information:

• Mobile number
• Email address
• Address
• Name and surname
• Password for online shopping authorization

For registration, it is necessary to indicate the above information, without giving this data the user cannot be registered on the website.

After the selection of products, the customer will be redirected to the bank payment page for payment purposes, where user indicates the details of his/her card and confirms the transfer. orgservice.ge does not have access to the customer's bank card data. orgservice.ge receives information about the payment made by the user.

Shelf life of confidential data

orgservice.ge is responsible for the privacy and security of the user's personal data.

Orgservice.ge stores personal data about the user to achieve the purpose for the period stipulated by the law and this policy document  

Security

It is important for orgservice.ge to protect confidential information provided by the user. The user's personal profile is only available through the username and password generated by him/her.  recommends not to share this information to third parties. Otherwise orgservice.ge disclaims any responsibility.

orgservice.ge applies all measures to protect the user's personal date, however, takes no responsibility for actions of unauthorized third parties who may illegally access orgservice.ge's servers.

Third party

orgservice.ge disclaims all responsibility for other websites that may be displayed as an external link on the orgservice.ge's website. Other website's privacy policies may differ from this policy. Accordingly, orgservice.ge encourage you to familiarize yourself with the Terms of Use and Privacy Policy of the Website specified as an external link.

Changes and additions

We reserve the right to make changes and additions to this Policy at any time. Users will be notified about changes by email or they will be published on our website.

Changes and additions will enter into force after orgservice.ge has sent a personal message to the user or posted it on the website. After the changes and additions come into force, the user's use of the website will be considered as consent to the modified terms.

Contact ORGSERVICE.ge

Please contact us info@orgservice.ge for any questions and additional information about the Privacy Policy.